No supplier

Shipping and Returns

Your Shipment

Packages are generally despatched the next working day after receipt of payment. Please note that there is a fixed S$2 handling and packing fee per shipment. Shipping fees vary according to weight of shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping and handling fees will apply to each of them. Your package will be despatched at your own risk, but special care is taken to protect fragile objects.

If you are in Singapore and choose the Shop @ Courier Service, delivery will be within 3 working days. Delivery times are usually between 12pm and 8pm, Mondays to Fridays. Please state in your order if you have a preferred date/time for delivery; we will do our best to oblige, subject to weather and other situations.

If you are in Singapore and choose to ship via SingPost Local and your package weighs no more than 2 kg, delivery will be according to standard local mail, typically within 1 working day. If your package weighs above 2 kg, delivery times may vary.

If you are outside of Singapore, we ship via SingPost International using airmail. Delivery times vary from 3 to 12 working days, depending on location. Please note that any delay at the destination country is beyond the control of Shop @ or SingPost. During festive seasons, please add up to 10 days to the estimated delivery time.

Your Returns

We provide a 1-to-1 exchange for products with manufacturing defects within 14 days. Click on My Merchandise Returns if you wish to exchange an item. Do produce the product in its original packaging and proof of purchase for exchanges. We reserve the right to replace your product with another similar item should the original item not be in stock. No refunds, either in full or in part, will be entertained. Please note that selected items cannot be exchanged (such items are marked accordingly in the catalog).