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Terms & Conditions of Use


You may need to create a registered account profile to use some of the services or features made available to you on this website. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. You may update your registered profile at any time by signing into your account and selecting “View my customer account”. We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify Shop @ immediately of any breach of security or unauthorized use of your account. Shop @ will not be liable for your losses caused by any unauthorized use of your account.

Please refer to our Privacy Policy section on our Main Site for information about how we use your data.

Eligibility conditions for online shopping

In order to make purchases on this website you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

You authorize Shop @ to process a charge or charges on your PayPal account or credit/debit card via PayPal in the amount of the total purchase price for the products which you purchase.

You agree that we may use personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy section on our Main Site for information about how we use your data.

Submission and acceptance of orders

All orders are subject to acceptance and availability, and items in your shopping bag are not reserved until the order is confirmed and may be purchased by other customers in the meantime.

Shortly after your order is successfully submitted through this website, an email will be sent to you at the email address provided at registration or on submission of your order. If you do not receive an acknowledgment email from Shop @ within two working days, please contact us at or via this web form.

Please check that your order is correct before submission as no changes can be made to it once it is confirmed. You will be required to place an additional order for any additional items you wish to purchase. You will receive a second email confirming the acceptance and shipment of your order. 

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within these Terms & Conditions of Use. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion, and we will not be liable to you or any third party by reason of our refusal to process a transaction. In addition, Shop @ reserves the right to reject sales to re-sellers.

Pricing and payment

Product prices are shown on the website and will be charged to you in Singapore Dollars (SGD). These prices are subject to change before your order is accepted or the items are subject to markdowns at any time during the selling period. The SGD price of a product displayed on the website at the time the order is accepted will be honored, except in cases of patent error.

We take reasonable care to make our website secure. All credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. Shop @ will NOT store your credit/debit card details on our systems. Please do not send any payment information via email as Shop @ does not guarantee the security of data sent by email.

Please note that if you are a customer whose PayPal/credit/debit card is not denominated in SGD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Please refer to our Secure Payment page for more information on payment security.

Product availability and description of products

Products featured on this website have been carefully selected for online shopping. Once a product is sold out, it will be taken off the website at the earliest opportunity and may or may not be available again. Products are not necessarily exclusive to Shop @ and may be sold elsewhere and at varying prices.

Shop @ has taken care to ensure that the product illustrations, colours and information are as accurate as possible, but photograph and images that are shown on the website are only representations and the actual products that are delivered to the customer may vary accordingly. In relation to product colours, we cannot guarantee that your computer monitor's display of any colour will be accurate. Products are sold on an 'as-is' and 'as available' basis.


The customer hereby expressly acknowledges and agrees that Shop @ is free from any liability arising under the laws of Singapore for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the products purchased.